HI.SKY Tax Free operator continues providing service to our valued customers in Russia during the pandemic of the COVID-19. We strictly follow the recommendations of the Government and the legislation of the Russian Federation in order to comply with the necessary measures to prevent the spread of the COVID-19. If you are still in Russia, you can shop with our partners' online stores, and ask the store to issue cheques HI.SKY Tax Free on the purchases made, in order to return up to 12% VAT on the cost of your purchases! Our partners currently offer additional discounts and promotions for online purchases in their online stores. We hope that purchases made during this time can lift your spirit during the period of self-isolation. Please note! Return points at the airports in Russia do not make cash payments on the tax free cheques during the pandemic of the COVID-19. The refund is possible only via bank transfer to the Customer's bank card. "You can drop your Tax Free Cheques with customs stamp in HI.SKY branded Refund Mailbox at the point of departure, or send HI.SKY Tax Free Cheques by mail to the address: P.O. Box 61, 109316, Moscow, Russia. " If you have any other questions, you can email HI.SKY Tax Free customer service: customerservices@hiskytaxfree.com HI.SKY team.